Ready to Ship Units

Shipping Information

All of the ready to ship Alt Hair units at Moore's Hair Boutique have a standard 2-3 business day processing time prior to shipment. Moore's Hair Boutique only ships products out between Monday and Friday. This processing timeframe is subject to change due to sales or holidays. 

****NO SHIPMENT WILL TAKE PLACE ON WEEKENDS NOR HOLIDAYS****

Order Processing

Incorrect billing information and/or shipping to an address other than the billing address may cause shipping delays, as information must be verified. Moore’s Hair Boutique has the right to decline an order and issue a refund at our sole discretion. Confirmation of billing may be required and customer can/will be contacted via phone or email to complete.

Tracking Information

You will receive an email with a tracking number once your items have been shipped. If you don't see an email please check your Junk email for an email from service4@mooreshairboutique.com.  If you do not receive a tracking number within 3 business days, text DeVon at 734-433-8383. Please have your order number and name prepared when you text. We do not ship on weekends, holidays, and in the occurrence of a natural disaster.

Order Cancellation and Modification Policy 

Orders can be changed or modified but never cancelled for “full refund”. Moore’s Hair Boutique DOES NOT OFFER REFUNDS, due to the nature of the product. Once the order has been placed, I am willing to only make modifications to the order. Some modifications may require extra cost (i.e.: more hair added on/a different cap construction/a different color). Please refer to the Return and exchange Policy

 

Custom Orders and Pre-Orders

Tracking Information

You will receive an email with a tracking number once your items have been shipped. Please be sure to check your Junk email. If you do not receive a tracking number after 15 business days, text DeVon at 734-433-8383. Please, have your order number and name prepared when you text. We do not ship on weekends, holidays, and in the occurrence of a natural disaster.

Order Cancellation and Modification Policy

Orders can be changed or modified but never cancelled for “full refund”. Moore’s Hair Boutique DOES NOT OFFER REFUNDS, due to the nature of the product. Once the order has been placed, we are willing to only make modifications to the order. Some modifications may require extra cost. Please refer to Return and Exchange Policy. 

******NO SHIPMENT WILL TAKE PLACE ON WEEKENDS NOR HOLIDAYS******